
Lockouts · Toronto
Lost Keys — Same-Visit Rekey in Toronto
You let a part-time employee go on Friday. The shop key is on a ring in their apartment, or their car, or a friend's kitchen, and on Monday morning the register and the stock room open with it.
Lost Keys — Same-Visit Rekey
In plain words
If you rent, losing a key is handled in three steps rather than one. Tell your landlord first, since a lock change on a rented unit goes smoother when both sides know about it and both end up with a working key. Then the locksmith rekeys the suite door, and any other cylinder that key fitted, with both parties knowing. Finally new keys are cut for you and for the landlord's set, so the arrangement that existed before the loss is restored on a fresh combination. Landlords generally welcome the call; their hardware stays in place and their own key set is refreshed too.
How the visit goesThe keys fell out of a gym bag somewhere between the arena and the parking lot. The ring has a tag from the building with the unit number on it. Whoever finds it has an address and a key that fits.
Toronto
How the visit goes
How many keys, and who gets them
Before pins are touched, the number of keys is agreed, because that number is the whole point of key control. The locksmith asks who in the household or business needs one: each adult, a teenager, a caregiver, the neighbour who feeds the cat, the landlord, the cleaner. Each name gets a key and the total is written down. Anyone who had a copy of the old key but is not on the new list is, from that moment, simply someone without a key. Knowing the count on day one is what makes it possible, years later, to say with confidence exactly how many keys to this property exist.
Setting a new combination pin by pin
On a conventional pin-tumbler cylinder, with it on the bench, the plug is turned slightly and a follower is slid in behind it so the springs and top pins stay in the housing rather than scattering. The plug comes out and the old bottom pins are tipped away. The new key is cut first, then a pin whose length matches each cut is dropped into the corresponding chamber, checked flush with a gauge, and the loaded plug is guided back under the follower. The plug should turn with a light, even feel and no catch. If it drags on one chamber, that pin is sized again before anything goes back on the door.
The code written down for next time
The new combination is recorded as a short code, either on a card the locksmith gives you or on the key tag, and a copy stays in the locksmith's job notes if you wish. That code is what makes future copies accurate: a key cut to code has fresh, original depths, while a copy of a worn key inherits every rounded edge. It also means a lost key years from now is met with a different code, never a repeat. Keep the card with the house papers, and when a new key is needed, ask for it to be cut from the code rather than traced from a tired one.
Lost Keys — Same-Visit Rekey
In the van
- Rekeying pin kit
- Plug follower set
- Top pins and cylinder springs
- Cylinder retaining-clip and cap tools
- Dry graphite or PTFE lubricant
What affects the quote
Same fees day, night or weekend
1Restricted or high-security keyways
Patented and high-security cylinders carry more parts, need dedicated pin kits and issue keys through authorised channels. Rekeying them takes longer and the blanks cost more than common residential ones.
2Getting to each cylinder
Doors spread across a large lot, a suite up several flights behind a locked lobby, or a gated property with a padlock at the road add walking and waiting time that the quote allows for.
3Master-keyed building cylinders
A condominium or apartment suite cylinder on a building master system is pinned so the master still works, which takes coordination with management and a little more time than a stand-alone house door.
Lost Keys — Same-Visit Rekey: questions
Should I rekey when I move into a new home?
Lock manufacturers list moving as one of the main reasons to rekey, and it is easy to see why: previous owners, their relatives, a cleaner, a dog walker and a contractor may all hold copies you know nothing about. Rekeying every exterior cylinder in one visit resets the count to the keys in your hand, and it is a convenient moment to put every door on a single key as well.
Does rekeying weaken the lock?
No. On a conventional pin-tumbler cylinder, the housing, springs and top pins are untouched and only the bottom pins are exchanged for the same grade of part the lock left the factory with; a homeowner-rekeyable design is reset through its own procedure instead, and a high-security cylinder may also need its sidebar or finger-pin elements reset. If the locksmith notices worn parts, replacing them is offered as a separate step, leaving the lock stronger, not weaker.
What about the mailbox key?
It depends on whose mailbox it is. A private box at your door or on your post is yours, and its small cylinder can be rekeyed or replaced in the same visit. A compartment in a community mailbox or an apartment mailroom belongs to the postal service or the building, which handles lost-key lock changes through its own process. The locksmith will tell you which you have and who to call.
Lockout Services

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Lost Keys — Same-Visit Rekey near you
Every lock service we provide in Toronto starts with the same first step, which is looking at the door properly before deciding anything. The individual pages below explain what that look involves for each job, how the work is carried out, and what to expect from the hardware afterwards.